Simple step-by-step help

iToys App Guide

Follow these steps to successfully connect your new toy to the app.

1 Download the app

The iToys app in the Apple App Store and Google Play Store
  1. Find iToys in the Apple App Store or Google Play Store.
  2. Press Get or Install.
  3. Wait for the app to finish downloading.

2 Connect your toy

Bluetooth permission screens in the iToys app on Apple and Android phones

1. Allow Bluetooth access

Open iToys. When the app asks to use Bluetooth or find nearby devices, press Allow or OK.

Bluetooth permission is required for the app to connect to your toy.

Prompts to turn on Bluetooth on Apple and Android phones

2. Turn on Bluetooth and your toy

  1. Press Allow or Settings if your phone asks you to turn on Bluetooth.
  2. Press and hold the power button on your toy for 3 to 5 seconds.
  3. Keep the toy close to your phone while the app searches for it.
Product code entry screens in the iToys app on Apple and Android phones

3. Enter the product code

Enter the six-digit product code shown on your toy's box or instructions.

For the iToys products we carry, the code is usually 520201. If your box shows a different code, use the code on the box.

Mode selection screen showing a successful iToys connection on Apple and Android phones

4. Look for the mode screen

When the mode selection screen appears, your toy is connected and ready to use.

3 Use the toy and app

Choose one of the six modes shown in the app. Start with Automatic Mode if this is your first time.

Automatic Mode pattern and strength controls in the iToys app

Automatic Mode

Choose a vibration setting and adjust the strength. Tap a pattern to begin. Tap it again to stop.

Music Mode screen in the iToys app

Music Mode

Choose music on your phone. The toy responds to the beat. Use the controls to play, pause, skip or repeat.

Sound Mode sensitivity control in the iToys app

Sound Mode

The toy responds to sounds around you. Move the Sensitivity control lower or higher to change how strongly it responds.

Immersion Mode touch screen in the iToys app

Immersion Mode

Touch, slide or tap your finger on the screen to create your own vibration pattern.

Shake Mode screen in the iToys app

Shake Mode

Move your phone to control the toy. Stronger movement creates stronger or more frequent vibrations. Hold your phone securely.

Remote Mode Create Room screen and room control screen in the iToys app

Remote Mode: Create a room

  1. Your partner installs the iToys app.
  2. Open Remote Mode.
  3. Press Create Room.
  4. Tell your partner the Room ID shown at the top of your screen.
Remote Mode Join Room screen and room code entry in the iToys app

Remote Mode: Join the room

Your partner opens Remote Mode, presses Join Room and enters the Room ID you provided.

Remote Mode controls and video call screen in the iToys app

Remote Mode: Start a video call

Press the video icon at the top of the room screen. The app sends your partner a video call invitation.

Incoming iToys video call with Reject and Answer buttons

Remote Mode: Answer the call

Your partner presses the green Answer button to accept the call.

Mute, camera, speaker and hang-up controls during an iToys video call

Remote Mode: Control the toy

  1. Minimize the call window to return to the toy controls.
  2. Tap a mode or pattern to start the toy. Tap it again to stop.
  3. When finished, press Hang up and turn off the toy.

If the call disconnects: Use the power button on the toy to turn it off.

4 Change the app language

iToys uses the same language as your phone.

  1. Change the language in your phone's Settings.
  2. Close iToys and open it again.

5 If it will not connect

  1. Make sure Bluetooth is on.
  2. Charge the toy and turn it on.
  3. Keep the iToys app open while using the toy.
  4. Move the toy closer to your phone.
  5. Remove a thick phone case or other objects that may block the signal.
  6. Turn off other Bluetooth devices nearby.
  7. Close iToys and open it again.
  8. Restart your phone.
  9. Check the App Store for an iToys update.
  10. If needed, delete the app and install it again.

6 Common questions

Does nearby play need Wi-Fi?

No. Nearby control uses Bluetooth. Remote Mode and video calling need an internet connection.

Can I connect more than one toy or phone?

For the best connection, use one toy with one phone at a time.

Can more than one partner join Remote Mode?

No. A Remote Mode room is for two people only.

How do I connect a different toy?

Press the gear icon in the top-right corner. Choose Replace product code, turn on the new toy and enter its code.

Why does the app ask for my camera or microphone?

Sound Mode needs the microphone. Video calling needs the camera and microphone. You can leave these features off if you do not use them.

How do I update the app?

Open the App Store or Google Play. Search for iToys and press Update if you see that button.

Still need help?

Tell Dana which toy you have and what happens when you try to connect it.

Contact Dana

App screens may look a little different after an update. iToys is a third-party app. The Luv Coach does not develop or operate it.